Reference

Legal clarity for your mpo08 account

mpo08 keeps its Legal page close to the account path, so you can check access conditions, payment handling and data choices before opening an account.

Policy accessAccount requestsIndonesia termsPhone verification
mpo08 Legal clarity for your mpo08 account
REQUEST SUPPORT

Get help with a Legal request

A policy question should not leave you guessing about the next step.

Policy questions Use the support contact path in your account area when a Legal clause needs…
Data changes Ask support to review a correction, access or deletion request through the account help…
Payment records For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, include the receipt…
DATA HANDLING

How mpo08 keeps policy handling clear

We handle Legal requests through the account details needed to identify your record and answer the question you raised.

Personal data

We use account details to provide access, match support requests and respond to policy questions. When you ask what data relates to your account, support can direct the request through the appropriate account path.

Cookie choices

Cookies can support account navigation and session continuity on your mobile browser or desktop browser. Our Legal notice explains their role and where to raise a question about cookie handling.

Account security

Phone verification helps connect an access request to you before account details are changed. Never send a password or wallet PIN to support; use the account security path instead.

Retention requests

If you want to ask how long a particular account record is kept, identify the record and its purpose in your request. We can then direct you to the relevant retention section.

Correction route

A correction request should state which account detail is inaccurate and what it should say. We may use phone verification before making an amendment connected to your mpo08 account.

Who to contact

Support is the first contact for Legal questions, access concerns and data requests. Include your account reference, the policy subject and any relevant DANA, OVO, GoPay or QRIS receipt.

Legal answers for account and data questions

These answers cover the Legal points that commonly matter before you open an account or ask us to change account data. Keep the policy page available when checking access, payment records or a request linked to your Indonesian account.

The mpo08 Legal page covers account access, phone verification, personal data, cookies, security, retention and policy requests. It also explains how payment records from DANA, OVO, GoPay and QRIS may support account checks.

Access depends on local law. Before opening an account, you are responsible for checking whether access is permitted where you are located and for following the conditions shown in our Legal notice.

Phone verification helps us connect a data correction, access request or account change to the correct account. We may ask for it before acting, and you should never send a password or wallet PIN.

Contact support through the account help route and name the detail you want corrected, accessed or removed. Include your account reference, then complete any phone verification needed to confirm the request.

Payment references may be used to match a transaction status with your account when you ask about a receipt or wallet issue. Send only the reference requested by support, not your wallet PIN.

Yes. Raise a cookie question through the support contact path and identify whether you used a mobile browser or desktop browser. The Legal notice explains why cookies may support account sessions and navigation.

Support is the right contact for wording that is unclear, a policy request or a question about account access. Include the relevant section, your account reference and any related payment receipt number.